We, here at Emergency Plumbing, Heating & Air, have been keeping a close eye on all of the CDC recommendations and updates regarding COVID-19. The safety of our employees and our customers is of great concern. We care about the safety and health of our customers and our community. We want to assure you that we are taking every possible precaution we can.
In addition to our standard protocol of wearing gloves, shoe covers, and safety glasses; our technicians will now be wearing masks upon entering our customers’ residence. Our technicians will be armed with plenty of hand sanitizer, sanitizing wipes will be used to wipe down phones and tablets before and after every use. We will be contacting our customers before dispatch to inform them of the extra precautions we are taking and to make sure they are still comfortable with a service call in their home at this time. Each member of our team is required to take their temperature and show proof of their temperature before arriving to work. As of right now, we are running our business as usual. We will continue to watch what unfolds and what recommendations are being made. We will follow all guidelines and take any additional preventative measures needed to ensure the safety of our employees and customers.
Part of the Emergency Plumbing, Heating & Air Core Values is “helping others by paying it forward.” We hope that during this difficult time you will also pay it forward. Check with your elderly friends, neighbors, or family members and see if you can be of help in any way. Also, those you know who have compromised immune systems may need assistance just getting a few things from the store. Let’s not forget about our amazing local businesses and restaurants. Follow them on Facebook, Twitter, and Instagram to see updates from each establishment. We know several of the restaurants are taking orders for carry-out and even offering delivery. Purchasing gift cards to your local restaurants, brewpubs, and businesses is a great way to show your support. Let’s all be generous, compassionate, supportive, and empathetic during this critical time and show everyone just how much we all love our community. We are all in this together. “What is the difference between an obstacle and an opportunity? Our attitude toward it. Every opportunity has a difficulty, and every difficulty has an opportunity.” ― J. Sidlow Baxter.
Need a plumber? Call us at (740) 217-0450. We offer regularly scheduled appointments and provide 24/7 Emergency Plumbing, Heating & Air.