Positive: Professionalism, Punctuality, Quality, Responsiveness, Value My pipes burst during Winter Storm Elliot. I called at 10:30pm on Dec 23rd and was told someone would be there the next day – all other companies were 5-7 days out. Jacob showed up at 11:00pm on Christmas Eve and stayed until 1:00am to ensure that everything was working and water was restored to my entire house. He was thorough, professional, and extremely friendly under brutal circumstances. I can’t thank you enough for getting water restored for Christmas!!! Thank you to Jacob and your entire team! Service: Plumbing leak repair
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Your technician, Nathan, was quite cordial, and very knowledgeable. We have relied on Emergency for many years, and we are very pleased once again! Services: Repair HVAC, Heating system maintenance
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Sean was absolutely amazing at not only fixing our emergency, but he also discovered our HVAC wasn’t wired to its true potential and also took the time to make it better. He was very thorough and fixed what others failed to do! Customer service was also responsive and friendly!
Positive: Professionalism, Quality, Responsiveness Highly, highly recommend Emergency Plumbing Heating & Air. We had a broken water pipe on Christmas Eve but were able to enjoy the holiday due to their timely, professional service! Service: Plumbing leak repair
Positive: Professionalism, Quality, Responsiveness Have used this company for years and they are always very good and reliable. Service technicians are very knowledgeable and friendly and professional Services: Plumbing leak repair, Repair water fixtures
Positive: Professionalism This company is top notch every time I need them. Prompt, professional, knowledgeable and reasonably priced. I highly recommend them for all your needs.Service: Plumbing leak detection
Thank you to Mike and Dylan for coming on a late Friday afternoon to fix our bathtub plumbing. We had a pretty bad leak from old pipes and were worried about how bad it could be. They could have waited until after the weekend, but instead they got us taken care of. We’re really pleased with the job they did. We’ve used them in the past and will use them again.
Positive: Professionalism, Punctuality, Responsiveness I had a sewer emergency this afternoon. They worked me into their schedule and came out two hours later. Everything was explained up front, including cost. They got the job done in under an hour. Both men were polite and considerate. I will definitely call them again for our plumbing needs. Service: Sewer cleaning
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value John showed up on time and was very professional in how he put in a new faucet in our tub. He had to work through a small opening to install the new unit! We are very happy with the job John did for us!! Thank you John for a job well done! Service: Shower repair
I have been using Emergency Plumbing for many years for both renovations and emergency situations and the technicians are always friendly, knowledgeable and professional. Brandon has been to our new home twice in the past month for separate plumbing issues and both times he explained the problem, provided potential solutions and then made the necessary repairs. I recently learned that they are working to help young people in high school learn the trade while a trainee (Sam) was being mentored during work I had completed. It’s great to see companies helping the community in this way.
Had Ron and Justin out to look at a broken sump pump after we talked to Jessica in dispatch. They were as friendly and professional as can be. They quickly found the issue, and even helped us on another thing when they saw it. Would absolutely use them again.
Peace of mind, that’s been my experience of having Emergency Plumbing work on our home. We’ve had a few emergencies over the years and they have always been helpful. This time Kodi and Erin maintained our main drain line. They both were professional, informative, and quite skilled. I appreciate their work and highly recommend Emergency Plumbing
1. Called ahead 2. Wore shoe covers 3. Solved faucet issue quickly and showed me how to prevent issue from happening again 4. Worked well together….calm and polite in their communication with me and each other Brandyn R. and Jimmy D
Nathan and other professions at this company are excellent. They explained options clearly, followed through and provided a great solution quickly. The work is high quality, and I appreciate how customer-focused they are. Will definitely call them again if we need HVAC or plumbing help! Highly recommend
It started with the communication from the office, Elizabeth was friendly and gave good detail. The guys who came out were just as helpful- the first trip was D.D. Aaron and Kody and the second trip when they actually jetted the drain D. D. Aaron and Brandyn who were very knowledgeable and explained things very clearly. Great service from all