We Stand Behind Every Service We Provide
When you invite someone into your home to repair or install your plumbing, heating, or cooling system, you deserve confidence that the work will be completed professionally and backed by a company that stands behind it.
At Emergency Plumbing Heating & Air, we believe in doing the job right. That’s why we back our workmanship with straightforward warranties and clear expectations, so you know exactly what to expect before, during, and after your service.
Our Workmanship Guarantee
No matter the size of your project, our commitment to quality remains the same.
Our workmanship warranties include:
- 60-Day Labor Warranty on standard plumbing, heating, and cooling repairs
- 1-Year Labor Warranty on new installations
- 30-Day Limited Warranty
- Manufacturer warranties apply to eligible equipment and parts
- All work is performed using accepted industry standards and professional installation practices
- Honest recommendations and transparent communication if additional issues are discovered during service
Drain Cleaning Warranty
Drain systems can be unpredictable, which is why our drain cleaning warranty is designed specifically for restoring flow; not rebuilding damaged plumbing.
Our drain cleaning service includes:
- 30-Day Limited Warranty
- One return service call within 30 days if the original blockage returns
- Service performed using the same cleaning method and scope as the original visit
- Professional evaluation if additional repairs or more extensive work is needed
Because every plumbing system is different, drain cleaning warranties do not cover:
- Recurring drain problems caused by damaged or deteriorated piping
- Grease buildup (unless hydro jetting was performed)
- Foreign objects in the drain
- Structural pipe defects
- Multi-unit or shared drain systems
- Situations requiring additional equipment or access methods
Quality Materials You Can Trust
We use quality materials backed by applicable manufacturer warranties whenever possible. Manufacturer warranties apply to eligible products and equipment. Please note that customer supplied materials or equipment are not covered under our workmanship warranty, and we cannot guarantee their performance or longevity.
Our Commitment to Honest Service
Every home is different, and some issues simply cannot be seen until work begins. If hidden conditions or unforeseen problems are uncovered during your service, our technician will review everything with you before performing additional work.
You’ll never be surprised by unexpected repairs or charges without your approval.
Why Homeowners Choose Emergency Plumbing Heating & Air
- Licensed, experienced technicians
- Professional workmanship backed by written warranties
- Honest recommendations with upfront communication
- Manufacturer backed equipment and products
- Clear expectations before every job begins
- Dedicated to providing dependable service you can trust
Frequently Asked Questions
How long is your repair warranty?
Most standard repairs include a 60-day labor warranty.
Do new installations include a warranty?
Yes. New installations include a 1-year labor warranty, in addition to applicable manufacturer warranties on equipment.
Are drain cleanings guaranteed?
Drain cleanings include a 30-day limited warranty for the original blockage under normal operating conditions.
What happens if another issue is discovered during service?
If additional problems are found, your technician will explain the situation and review your options before any additional work is performed.
Are manufacturer warranties included?
Company supplied materials are covered under applicable labor warranty; manufacturer warranties apply.
What are the warrant exclusions?
Warranty does not cover pre-existing or concealed conditions, system failure due to age or wear, improper use, neglect, lack of maintenance, freezing, weather, or acts of nature. It does not apply to work modified by others, code upgrades not included in scope, or system performance, capacity, airflow, or efficiency concerns. HVAC labor warranty applies to installation workmanship only and does not guarantee performance or comfort. Discounted or promotional services may carry reduced or no warranty at the Company’s discretion.